Legal

Privacy Policy

Learn how we collect, use, and protect your personal information

Introduction

At Vacaopo, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services.

By accessing or using our services, you consent to the practices described in this Privacy Policy. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect

Personal Information

  • Full name and date of birth
  • Email address and phone number
  • Billing and payment information
  • Passport and visa details
  • Travel preferences and special requests

Technical Information

  • IP address and device information
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Cookies and tracking technologies

How We Use Your Information

Process your bookings and payments
Send booking confirmations and updates
Provide customer support
Improve our services and user experience
Send promotional offers and newsletters
Prevent fraud and ensure security

Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Travel Service Providers: Airlines, hotels, car rental companies, and tour operators to fulfill your bookings
  • Payment Processors: To securely process your payments
  • Legal Authorities: When required by law or to protect our rights
  • Service Providers: Third parties who assist in operating our website and services

All third-party service providers are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.

Data Security

SSL Encryption

PCI Compliant

Regular Audits

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Cookies Policy

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use:

  • Essential cookies (required for website functionality)
  • Performance cookies (to analyze website usage)
  • Functional cookies (to remember your preferences)
  • Advertising cookies (to deliver relevant offers)

Managing Cookies:

  • You can disable cookies in your browser settings
  • Disabling cookies may affect website functionality
  • You can delete existing cookies from your browser
  • Learn more about cookies at www.allaboutcookies.org

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to access your personal data
Right to rectify inaccurate information
Right to request deletion of your data
Right to opt-out of marketing communications
Right to data portability
Right to lodge a complaint with authorities

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites, products, or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Call Our Support Team

Call us at +91 9266215117 (IND)

Call us at +1 (866) 221-5245 (USA)

Email Us

Send your cancellation request to info@vacaopo.com with your booking ID

WhatsApp Chat

Chat with us on WhatsApp at +91 9266215117