Cancellation Policy
Understand our cancellation terms and refund policies before booking your travel
Important Note:
Cancellation policies may vary based on booking date, travel dates, destination, and specific supplier terms. Please review your booking confirmation for exact cancellation terms applicable to your reservation.
Tour Packages Cancellation Policy
Standard Cancellation Policy
- Cancellation made 30 days or more before departure: 90% refund (10% administrative fee)
- Cancellation made 15-29 days before departure: 75% refund
- Cancellation made 7-14 days before departure: 50% refund
- Cancellation made 3-6 days before departure: 25% refund
- Cancellation made less than 48 hours before departure: No refund
Peak Season Cancellations
During peak seasons (December-January, June-July), cancellation policies may vary. Please check your specific package terms or contact our support team for details.
Group Bookings (10+ travelers)
Group bookings have different cancellation terms. Please refer to your group contract or contact our group travel specialists.
Refund Process
1. Submit Request
Contact our support team with your booking reference number to initiate cancellation.
2. Processing Time
Refunds are typically processed within 7-14 business days after cancellation approval.
3. Refund Method
Refunds are credited to the original payment method used during booking.
Non-Refundable Items
- Visa processing fees (once application is submitted)
- Travel insurance premiums
- Service fees for specialized bookings
- Peak season surcharges (may be partially refundable)
- Third-party attraction tickets (based on their terms)
Call Our Support Team
Call us at +91 9266215117 (IND)
Call us at +1 (866) 221-5245 (USA)
Email Us
Send your cancellation request to info@vacaopo.com with your booking ID
WhatsApp Chat
Chat with us on WhatsApp at +91 9266215117